As a (water) technology wholesaler, MPI specialises in pump technology, irrigation, pressure pipe systems and geothermal energy. The company owes its rapid growth to its high degree of accessibility. Cumbersome service is common in the industry, but MPI provides customers with direct, end-to-end support, and assisting customers in every way possible remains their top priority.
With that business ethic in mind, MPI continues to invest heavily in its stock, resulting in an exceptional service level that exceeds 95%. On top of that, the company ensures a local presence by decentralising its own service department. This is how they continue to deliver on the urgent needs of both the industry and consumers with a unique and strong value proposition.
This is achieved with a sincere, personalised and far from brand-specific service. MPI makes a point of carefully qualifying each customer’s needs and supplying the best possible pump type and brand for their specific situation. After all, an application for agricultural or horticultural irrigation demands a different approach compared to an industrial application.
